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Privacy Policy

Last updated: July 10, 2026

This Privacy Policy explains how Ohsee collects, uses, stores, shares, and protects personal data when you use our website at https://ohsee.tech, dashboard, APIs, documentation, playground, billing flows, support channels, and related services.

Ohsee is a web context API service operated by BlazedDigital, a sole proprietorship registered in Pakistan. In this Privacy Policy, “Ohsee,” “we,” “us,” and “our” refer to the service and its operator.

By using Ohsee, you agree to the collection and use of information as described in this Privacy Policy.

1. Scope

This Privacy Policy applies to:

  • Visitors to our website
  • Users who create an Ohsee account
  • Users who access the dashboard or playground
  • Developers who use our APIs
  • Customers who buy credits
  • People who contact us for support, legal, billing, refund, or privacy matters
  • Users whose data may be included in API requests, monitor configurations, URLs, queries, or other Customer Inputs

This Privacy Policy does not apply to third-party websites or services that we do not control, including third-party websites returned in search results or processed through the Service.

Payments are handled by Paddle as Merchant of Record/reseller. Paddle’s own privacy notices and buyer terms may apply to payment transactions.

2. Key Definitions

“Account Data” means information associated with your Ohsee account, such as email address, password hash, account settings, API keys, role, credit balance, and billing references.

“Customer Inputs” means queries, URLs, domains, prompts, schemas, monitor configurations, webhook URLs, uploaded settings, or other content submitted to Ohsee.

“Outputs” means results returned by Ohsee, including extracted content, citations, rankings, metadata, summaries, structured data, and answers.

“Usage Data” means records of how the Service is used, including endpoints used, request time, response status, credit charges, request IDs, IP address, user agent, rate-limit events, errors, and performance metrics.

“Personal Data” means information that identifies or can reasonably be linked to an identifiable person.

3. Information We Collect

3.1 Account Data

When you create or use an account, we may collect:

  • Email address
  • Password hash
  • Account ID
  • Role or permissions
  • API key metadata
  • Hashed API keys
  • Credit balance
  • Signup date
  • Login history
  • Account status
  • Dashboard settings
  • Security and authentication information

We do not store your plain-text password. API key secrets may be shown once when created and are stored in hashed or protected form.

3.2 API and Usage Data

When you use Ohsee, we may collect:

  • API endpoint used
  • Request ID
  • Timestamp
  • IP address
  • User agent
  • API key metadata
  • Request parameters
  • Query depth, mode, format, or configuration
  • URLs or domains submitted
  • Monitor configuration
  • Crawl configuration
  • Webhook configuration
  • Number of pages, sources, or results processed
  • Credits estimated
  • Credits charged
  • Response status
  • Error logs
  • Latency and performance data
  • Abuse, fraud, or security signals

We use this data to operate, secure, meter, debug, improve, and support the Service.

3.3 Customer Inputs and Outputs

Depending on how you use Ohsee, Customer Inputs and Outputs may include:

  • Search queries
  • URLs
  • Domains
  • Target schemas
  • Prompt-like instructions
  • Source content
  • Extracted text
  • Structured outputs
  • Research outputs
  • Monitor alerts
  • Crawl results
  • Webhook payloads
  • Third-party content returned from public web sources

You should not submit sensitive personal data unless you have a lawful basis and have confirmed that the Service is appropriate for that use.

3.4 Payment and Billing Data

Payments are processed by Paddle.

We do not collect or store full payment card numbers.

When you purchase credits or other paid access, we may receive limited payment-related information from Paddle, such as:

  • Transaction ID
  • Customer ID
  • Product or credit package purchased
  • Purchase amount
  • Currency
  • Payment status
  • Refund status
  • Chargeback status
  • Tax or invoice references
  • Country or billing region where relevant
  • Buyer email address
  • Time of purchase

We use this information to apply credits, maintain billing history, handle refunds, prevent fraud, and keep accounting records.

Paddle may separately collect and process your payment method, billing address, tax details, and other information under its own terms and privacy policies.

3.5 Support and Communications

If you contact us, we may collect:

  • Name, if provided
  • Email address
  • Company name, if provided
  • Message content
  • Attachments or screenshots you send
  • Support history
  • Technical logs needed to investigate your request

We use this information to respond to you, troubleshoot issues, provide support, and improve the Service.

3.6 Website and Device Data

When you visit our website or dashboard, we may collect:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Referring page
  • Pages visited
  • Approximate location derived from IP address
  • Session data
  • Cookies or local storage data
  • Analytics events
  • Security logs

We may use cookies, local storage, or similar technologies for login sessions, security, preferences, analytics, and product improvement.

4. How We Use Information

We use information to:

  1. Provide, operate, and maintain the Service
  2. Authenticate users
  3. Manage accounts and API keys
  4. Process API requests
  5. Return Outputs
  6. Run searches, extraction, research, crawl, map, structure, and monitor operations
  7. Meter credit usage
  8. Estimate and charge credits
  9. Process purchases and refunds through Paddle
  10. Maintain billing and accounting records
  11. Send transactional emails
  12. Provide customer support
  13. Detect fraud, abuse, security threats, and policy violations
  14. Enforce our Terms of Service
  15. Debug errors and improve reliability
  16. Monitor performance and system health
  17. Improve features, documentation, usability, and product quality
  18. Comply with legal obligations
  19. Protect our rights, users, and the public

5. Legal Bases for Processing

Where applicable data protection laws require a legal basis, we process personal data under one or more of the following bases:

Contract

We process data necessary to provide Ohsee, authenticate accounts, process API requests, manage credits, and deliver paid services.

Legitimate Interests

We process data for security, fraud prevention, service improvement, debugging, analytics, abuse prevention, and business operations, provided those interests are not overridden by your rights.

Consent

We may rely on consent for certain cookies, marketing communications, or optional data uses where required.

Legal Obligation

We may process data where necessary to comply with tax, accounting, legal, regulatory, dispute, or law enforcement obligations.

Protection of Rights

We may process data where necessary to protect the rights, safety, property, or security of Ohsee, our users, third parties, or the public.

6. Customer Responsibility for Personal Data in API Use

If you submit personal data to Ohsee through API requests, URLs, queries, monitoring jobs, crawls, schemas, or other Customer Inputs, you are responsible for ensuring that:

  • You have a lawful basis to process that data
  • You have provided required notices to your users
  • You have obtained consent where required
  • Your use complies with applicable privacy, data protection, scraping, monitoring, and source access laws
  • You do not submit data that is inappropriate for the Service
  • Your own application has legally adequate terms and privacy notices

You should avoid submitting sensitive personal data, including health data, biometric data, financial account data, government identification numbers, children’s data, precise location data, or other regulated information unless you have confirmed that your use is lawful and appropriate.

7. How We Share Information

We may share information with the following categories of recipients:

Service Providers

We may use service providers for hosting, storage, infrastructure, security, logging, analytics, email, support, monitoring, billing integration, and other operational functions.

These providers may process data only as needed to provide services to us, subject to contractual or technical safeguards.

Paddle

For purchases, refunds, tax handling, invoices, payment disputes, fraud checks, and billing support, payment-related information may be shared with Paddle.

Paddle separately processes buyer and payment information under its own terms and privacy notices.

Legal, Safety, and Compliance Recipients

We may share information if we believe disclosure is necessary to:

  • Comply with law
  • Respond to court orders, legal process, or government requests
  • Enforce our Terms
  • Detect or prevent fraud, abuse, or security issues
  • Protect rights, property, or safety
  • Investigate misuse
  • Resolve disputes

Business Transfers

If Ohsee or its assets are involved in a merger, acquisition, financing, restructuring, change of operator, sale, or transfer, information may be transferred as part of that transaction.

With Your Direction

We may share data with third parties when you configure or direct us to do so, such as by setting a webhook URL or integrating Ohsee with your own systems.

8. Webhooks and External Destinations

If you configure webhooks or external integrations, Ohsee may send configured data to the endpoint you provide.

You are responsible for:

  • Providing the correct endpoint
  • Securing the endpoint
  • Authenticating requests
  • Protecting webhook payloads
  • Managing access to your systems
  • Ensuring the destination is legally authorized to receive the data

We are not responsible for disclosure caused by an incorrect, insecure, expired, or third-party endpoint configured by you.

9. Cookies and Local Storage

We may use cookies, local storage, or similar technologies to:

  • Keep you signed in
  • Secure sessions
  • Remember preferences
  • Measure website usage
  • Improve product experience
  • Detect fraud or abuse
  • Understand conversion and product performance

Where required, we will request consent for optional cookies or analytics.

You can control cookies through your browser settings, but disabling some cookies may affect login, dashboard functionality, or security features.

10. Analytics and Product Improvement

We may use aggregated or de-identified data to understand usage patterns, improve features, estimate costs, improve documentation, debug reliability issues, and plan capacity.

Unless we state otherwise or obtain appropriate permission, we do not sell your personal data.

Unless we state otherwise in writing, we do not use Customer Inputs or Outputs to train public, general-purpose AI models.

We may use logs, errors, metadata, aggregate metrics, and de-identified patterns to improve the Service, security, and reliability.

11. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Providing the Service
  • Maintaining your account
  • Metering usage
  • Maintaining billing and accounting records
  • Preventing fraud and abuse
  • Resolving disputes
  • Complying with legal obligations
  • Enforcing agreements
  • Maintaining security

Typical retention categories may include:

  • Account Data: retained while your account is active and for a reasonable period afterward
  • Billing references: retained as needed for tax, accounting, payment, fraud, and legal obligations
  • Usage logs: retained as needed for metering, debugging, fraud prevention, security, and support
  • Support records: retained as needed to provide support and maintain business records
  • Customer Inputs and Outputs: retained according to operational needs, product configuration, security requirements, and account settings where available

We may retain limited information after account deletion where necessary for legal, tax, accounting, security, fraud prevention, dispute resolution, or legitimate business purposes.

12. Data Security

We use reasonable technical and organizational measures designed to protect data against unauthorized access, loss, misuse, alteration, and disclosure.

These measures may include access controls, encryption in transit, credential hashing, API key protection, logging, monitoring, internal restrictions, and other security controls.

No system is completely secure. You are responsible for protecting your account, API keys, applications, devices, and webhook endpoints.

If you believe your account or API key has been compromised, contact us promptly at hello@blazeddigital.com.

13. International Data Transfers

Ohsee may process and store information in countries other than your country of residence.

These countries may have different data protection laws than your jurisdiction.

Where required, we use appropriate safeguards for international transfers, such as contractual protections, vendor due diligence, or other mechanisms recognized by applicable law.

By using Ohsee, you understand that your information may be processed outside your country.

14. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access personal data we hold about you
  • Correct inaccurate data
  • Delete personal data
  • Object to certain processing
  • Restrict processing
  • Request portability
  • Withdraw consent where processing is based on consent
  • Opt out of certain marketing communications
  • Lodge a complaint with a data protection authority

To make a request, contact hello@blazeddigital.com.

We may need to verify your identity before fulfilling a request. Some requests may be limited by legal, security, billing, fraud prevention, accounting, or operational obligations.

15. EEA, UK, and Similar Privacy Rights

If you are located in the European Economic Area, United Kingdom, Switzerland, or another jurisdiction with similar rights, you may have additional rights under applicable data protection laws.

Where required, we process personal data as a controller for account, billing reference, dashboard, website, support, security, and usage information.

For Customer Inputs and Outputs submitted through the API, our role may depend on how you use the Service. In many cases, you may be the controller of personal data submitted through your application, and Ohsee may act as a processor or service provider for the limited purpose of providing the Service.

If you require a data processing agreement, contact hello@blazeddigital.com.

16. California and Similar U.S. State Privacy Rights

If you are a resident of California or another U.S. state with applicable privacy laws, you may have rights to request access, correction, deletion, portability, and information about how personal data is collected, used, and disclosed.

We do not sell personal data for money.

We do not knowingly share personal data for cross-context behavioral advertising unless disclosed and permitted by applicable law.

To exercise rights, contact hello@blazeddigital.com.

We will not discriminate against you for exercising legally protected privacy rights.

17. Marketing Communications

We may send service-related messages, such as account notices, billing notices, security alerts, usage warnings, credit balance alerts, product changes, and support messages.

These transactional messages are not optional where they are necessary to provide the Service.

We may also send marketing emails if you sign up, request information, or otherwise consent where required. You can unsubscribe from marketing emails using the link in the email or by contacting us.

18. Children

Ohsee is not intended for children.

You must be at least 18 years old or the age of majority in your jurisdiction to use Ohsee.

We do not knowingly collect personal data from children. If you believe a child has provided personal data to us, contact hello@blazeddigital.com and we will take appropriate steps.

19. Third-Party Links and Sources

Ohsee may return links to third-party websites or process content from third-party websites.

We are not responsible for the privacy practices, security, content, or terms of third-party websites.

You should review third-party privacy policies and terms before using third-party content or submitting data to third-party services.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If changes are material, we will make reasonable efforts to notify you through the website, dashboard, email, or another appropriate method.

Your continued use of Ohsee after the updated Privacy Policy becomes effective means you accept the updated policy.

21. Contact

For support, billing, refund, privacy, or legal requests, contact:

hello@blazeddigital.com